Guarantee and Cancellation Policy
There are occasions when it becomes necessary for a couple
to cancel their wedding. This web page is meant to clarify our cancellation
policy and to help you become decisive in your wedding plans with us. If there
is anything that you do not understand, please call me and I'll discuss it with
you.
The greater the amount of time a couple gives us before
their cancellation, the more money they will receive back. However, the opposite
is also true. The less time given to give us before the wedding, the less money
we will be able to refund.
Our $200 deposit is non refundable no matter when a couple
cancels. The reason for this is that we will have incurred the cost of calls on
our 800 number. We will have spent time booking all of the details of your
wedding into our records, and once a wedding is cancelled, we must undo all of
the coordination work that we have previous done for the wedding. So the deposit
is non refundable.
If you cancel your wedding 30 days or more before the ceremony
--
for any reason whatsoever -- we will refund your entire balance, less your
$200 deposit & and any non-refundable site or vendor fees. For
cancellations closer than 29 days before the wedding or less, you will receive one
half of the total billing back minus any non-refundable site or vendor fees. For
cancellations
less than seven days before your wedding date, no refunds will be granted.
These polices are in effect to give our couples the
freedom to cancel if it becomes necessary, but to encourage you to do so
with as much time in advance of your wedding date as possible. Our vendors
will often have turned down other weddings in order to be able to perform
at your wedding. The closer your cancellation is to your wedding date, the
less likely it is that they will be able to book another wedding. So, if
you must cancel, cancel early.
This page refers to our cancellation policy. If you
decide to postpone your wedding date, instead of canceling it completely,
talk to me and I'll work with you. Keep in mind that postponed weddings
that are eventually cancelled will not be refunded.
Late or Unpaid Balances
We require the balance due on each wedding to be
paid 30 days prior to the wedding date. If the balance is not paid, the
wedding is subject to cancellation. Wedding balances that are not paid 14
days before the wedding (if not cancelled by us), will be subject to a
$200 late payment fee.
Call me TODAY!